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Global. Collaborative. Innovative. Together, we will transform the automotive interiors industry. Together, we will redefine the ways people experience life onboard vehicles.

Technical Support Engineer - Backup & Storage

Job Description

The IT system engineer will be responsible for the Server & Storage environment, including backup operation in our offices & techcenter in the region EU&SA

 

Tasks

  • Operate and support the backup environment

  • Support the SAN, the virtual environment  and the local servers

  • Take care of the networkenvironment in collaboration with our service partners

  • Tracking and processing of infrastructure related support tickets

  • Analyze and resolve infrastructure problems, develop and implement corrective solutions

  • Focus on excellent customer service

  • Application of best practices and standards

  • Participation in the development of long-term strategiesfor future infrastructure standards

  • On-site support of infrastructure in satellite offices withinEMEA (focus on Germany and Eastern Europe)

  • In addition to the above tasks other activities and responsibilities can be defined individually

 

Your Qualifications

Qualifications

  • qualification as specialist in systems integration or similar education

  • At least three years of professional experience in a similar role

  • Good knowledge in English in word and writing.

  • Intermediate level of German language is required

  • Experienced in backup systems (preferable EMC Networker, Veeam)

  • Good knowledge of  EMC data domains and storage systems

  • Good knowledge of  virtual server environment (VMware vCenter / ESXi), incl. knowledge of actual Microsoft operating systems and standards

  • Knowledge of cisco switches

  • Strong customer service orientation

  • Ability to communicate relevant information in a user-friendly non-technical language

  • Ability to prioritize workload, to work independently even under heavy workloads

  • Excellent analytical and problem solving skills

  • Experience of working in a team oriented environment.

  • Microsoft certifications and experience with ITILwould be an advantage

  • Driving licenses

Apply online now
Published: 01/08/2018
Job Field: Information Systems
Location:
REQ. NO.: 17004014
Apply online now

Yanfeng Automotive Interiors (YFAI)

Yanfeng Automotive Interiors (YFAI) is the global leader in automotive interiors. Yanfeng Automotive Interiors is redefining how people relax, work and play in their vehicle interiors – today and decades from now. Headquartered in Shanghai, the company has approximately 110 manufacturing plants and technical centers in 18 countries and more than 33,000 employees globally. They design, develop and manufacture automotive interior components for all automakers. LEARN MORE

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