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IT Technician

United States - MO - Riverside

Job Description

Provide Information Technology (IT) services and support to the respective Plant team in the pursuit of exceeding internal and external customer expectations; to deliver and support company policies and standards, business systems and processes, and to maximize cost reduction/avoidance opportunities utilizing information technology.

• Responsible for overall IT equipment and software at the plant; maintains equipment in good working condition and facilitates training for new applications as required

• At the request of management, maintains and/or modifies existing programs or systems; provides support for system functions, hardware and software, as required

• Programs interactively with management the project assigned to assure accurate results in the minimum amount of time

• Determine the most effective process related to the project assigned

• Provide hardware support for the user community as requested

• Provide system software support, mainframe, and office

• Timely problem solving and follow up are key factors in measuring performance for this position.

This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is expected to perform other duties necessary for the effective operation of the department or unit. Other duties and tasks as assigned by supervisor/manager

Your Qualifications

Education/Major

 Associate’s Degree in Computer Science or equivalent work experience

Work Experience

Success in this position requires good interpersonal skills for frequent interactions with users and management personnel