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Global. Collaborative. Innovative. Together, we will transform the automotive interiors industry. Together, we will redefine the ways people experience life onboard vehicles.

Global Infrastructure Engineer - Collaboration and EUC

Job Description

Position Summary / Responsibility Level

Collaboration and end user computing services comprise of all user authentication, access authorization, O356 incl. email and skype, MFP management and PC management. YFAI will widely take advantage of managed services and separate service strategy, design and vendor management from service engineering and operations. EUC manager owns the accountability of collaboration and end user computing strategy, design, delivery and vendor management.

Working location: Bratislava, Slovakia

The YFAI collaboration services consist of several technologies that will be support by the collaboration engineer:

  • Active Directory

  • End User Computing

  • Windows

  • SCCM

  • O365

  • MFPs

The Collaboration and End User Computing engineer runs the services with support of managed service partners or in-house operation team.

 

Typical duties for the engineer collaboration services:

  • Support definition of standards for global collaboration infrastructure and documentation

  • Life cycle management for collaboration services infrastructure components

  • Keep up with technology development and trends for collaboration services, functionalities and infrastructure and refine best fit for the business - blueprint of global IT infrastructure landscape

  • Build IT infrastructure solutions along standards for highest integration, compatibility with other technologies, compatibility with applications and manageability

  • Support the implementation of managed collaboration services and technologies for scalability, agility and performance experience

  • Continuously improve service performance experience by reviewing solution design versus requirements, reviewing configuration versus compatibility needs by reviewing service delivery performance versus SLAs    

  • New solution testing and implementation with the support of global and regional resources as well as managed service partners. Measure success of implementation in terms of timing and quality with regular reporting

  • Ensure service and infrastructure availability, effectiveness and security, provide regular reporting on service delivery performance and consumption

  • Participates in implementation and maintenance of ongoing collaboration services projects

  • Supports updating the knowledge base used by the service desk agents including service desk agent training on all collaboration and end user computing services matters.

  • Follow ITIL methodology during service design, build, implementation and operations

Your Qualifications

Qualification:

  • Bachelor degree or above, major in Computer Science, Information Management or other related preferred

  • Above 3 years IT professional experience, above 2 years  work experience on planning collaboration and end user computing infrastructure or in delivering major collaboration and end user computing projects

  • Broad technical skill set with the ability to deliver and manage solutions encompassing Microsoft platforms

  • Excellent knowledge of a variety of Windows Desktop Operating Systems (Win10)

  • Experience supporting Microsoft O365 (Outlook, Skype, Sharepoint, etc)

  • A strong understanding of Microsoft Active Directory

  • Experience building and managing SCCM

  • Solid understanding of ITIL principle and processes

  • Strong understanding of hardware (desktop, laptop, workstation, tablet) model and brand to meet global company IT standardized management

  • Good interpersonal skills and team player.

  • Familiar with IT project management skills with sound communication/coordination capabilities

  • Proficient communication skill in English

  • Working Conditions: Travel to customer, Company manufacturing sites, and supplier sites may be involved based on business needs. 

  • Gross salary starting from 2500 EUR gross, depending on relevant experience

Apply online now
Published: 05/03/2018
Job Field: Information Systems
Location:
REQ. NO.: 18001388
Apply online now

Yanfeng Automotive Interiors (YFAI)

Yanfeng Automotive Interiors (YFAI) is the global leader in automotive interiors. Yanfeng Automotive Interiors is redefining how people relax, work and play in their vehicle interiors – today and decades from now. Headquartered in Shanghai, the company has approximately 110 manufacturing plants and technical centers in 18 countries and more than 33,000 employees globally. They design, develop and manufacture automotive interior components for all automakers. LEARN MORE

Our culture – shared values of our global team

Customer

Customer

Striving

Striving

People

People

Innovation

Innovation

Respect

Respect

Integrity

Integrity

Teamwork

Teamwork

Sustainability

Sustainability